Privacy Policy

We may collect the following categories of information when you interact with BioCoin: • Personal identification information (name, phone number, email address) • Health-related information provided during consultation (strictly for medical purposes) • Biological samples (skin patch) and derived cellular materials • Communication records (WhatsApp, email, contact forms) • Website usage data (IP address, browser type, pages visited, via analytics tools) We collect only what is necessary to provide our regenerative medicine services.

BioCoin uses your information for the following purposes: • To provide personalised regenerative medicine consultation and services • To process, preserve, and manage your Doctor Cells and BioBank account • To communicate important updates regarding your cells and account • To respond to your enquiries via WhatsApp or other channels • To improve our website and services • To comply with applicable laws and medical regulations We do not use your information for unsolicited marketing without your consent.

Your biological samples and derived cellular materials are treated with the highest level of confidentiality and security: • Your cells are identified only by a unique internal identifier • Biological data is stored separately from personal identification data • Access is strictly limited to authorised laboratory and medical personnel • We follow all applicable regulations for handling and storing human biological material You retain ownership rights over your biological material as outlined in your service agreement.

BioCoin does not sell, rent, or trade your personal information. We may share information with: • Authorised medical professionals and partner clinics (for treatment delivery) • Secure laboratory and BioBank facility operators (under strict confidentiality agreements) • Technology service providers (under data processing agreements) • Legal authorities (only when required by law) All third parties who receive your data are bound by appropriate data protection agreements.

We implement industry-standard technical and organisational security measures to protect your personal and biological data. These include: • Encrypted data storage and transmission • Access controls and authentication protocols • Regular security audits • Staff training on data protection While we take every reasonable precaution, no system is entirely immune to risk. We encourage you to keep your account credentials secure.

Subject to applicable laws, you have the following rights: • Right to access the personal data we hold about you • Right to request correction of inaccurate data • Right to request deletion of your data (subject to legal and contractual obligations) • Right to withdraw consent for non-essential communications • Right to lodge a complaint with the relevant data protection authority To exercise any of these rights, contact us via WhatsApp at +91 9030678234.

Our website may use cookies and similar technologies to improve user experience and understand how our site is used. You may configure your browser to refuse cookies, though this may affect certain website functionality. We may use third-party analytics tools (such as Google Analytics) that collect anonymised usage data.

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 without appropriate parental or guardian consent. If you believe a minor's data has been submitted without consent, please contact us immediately.

BioCoin reserves the right to update this Privacy Policy at any time. Material changes will be communicated via our website. Continued use of our services after changes constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

For any privacy-related questions, concerns, or requests: BioCoin www.biocoin.in WhatsApp: +91 9030678234